Next technik

Oracle announced its acquisition of Next Technik, a prominent provider of field service management solutions specifically tailored for NetSuite customers. With this acquisition, Oracle aims to revolutionise the field service sector by offering enhanced efficiencies and customer satisfaction.

Next Technik is now an integral part of the Oracle NetSuite organisation. The integration equips NetSuite customers with advanced field service management capabilities. This will empower businesses to digitise and simplify critical operations such as scheduling, dispatch, inventory, and asset management. The ultimate goal is to bolster productivity and ensure customer satisfaction.

Evan Goldberg, founder and EVP of Oracle NetSuite, remarked, "Field service organisations are often hampered by manual processes that impede productivity, deteriorate customer experience, and affect revenue." He added, "To assist our customers in overcoming these challenges and refining field service operations, we're enthusiastic about this new solution. It will automate pivotal field service processes and off

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